At NGENCO, we offer a limited warranty of up to 5 years on our paint protection systems, ensuring the highest quality, durability, and product performance.
✅ What does the warranty cover?
The warranty covers manufacturing defects and performance of the applied product, including:
- Discoloration
- Stains or yellowing
- Cracks
- Bubbles
- Delamination
This ensures that the coating will maintain its protective properties for the established period.
⏱️ Duration
-
Up to 5 years from the application date
- Applicable only to correctly installed products
👨🔧 Warranty requirements
For the warranty to be valid:
- The product must be applied by an NGENCO authorized installer
- Official application processes must be followed
- Periodic inspections are recommended (not mandatory)
📋 Warranty registration
- It is recommended to register the warranty after installation
- Facilitates the process in case of a claim
- It is not mandatory to maintain legal rights
🔧 How to make a claim?
In case of an incident:
- Contact the authorized installer where the application was performed
- If unavailable, contact NGENCO directly
- Provide:
- Invoice or proof of purchase
- Warranty book (if available)
❌ What is NOT covered by the warranty?
The warranty does not cover damages resulting from:
- Incorrect use or lack of maintenance
- Accidents or collisions
- Severe impacts (beyond normal use)
- Modifications or tampering with the product
- Installations performed by unauthorized personnel
- Use in extreme conditions (track, off-road, competition)
🔄 Warranty transfer
The warranty can be transferred to a new owner in case of vehicle sale:
- Only applicable to private sales
- An administrative fee may apply
- Subject to review of product condition
⚠️ Important
- NGENCO is designed as a sacrificial protective coating, meaning it protects the original paint by absorbing impacts and wear.
- The product may suffer damage with use, but it prevents these damages from affecting the vehicle's paint.
🚗 Maintenance recommendations
To maximize durability:
- Manual washing with neutral products
- Avoid aggressive car washes
- Remove dirt like insects or resin as soon as possible
- Periodic inspections with an authorized installer
